Talent transformation in a fast-moving retail environment with a solution that supported a vast diversity of roles and geographically dispersed business locations with peak seasonal hiring.

Our customer

Our customer is a leading Australian retailer employing 112,000 team members across more than 2,500 retail outlets.  They provide groceries, household goods, liquor, fuel and financial services to 21 million customers every week.

During a 5-year RPO engagement, we transformed a cost-heavy, transactional recruitment service into a strategic talent function that achieved significant cost savings, increased brand awareness and improved candidate and hiring manager satisfaction.

Key outcomes

Delivered 8,800 hires in 5 years across  head office, retail leadership and national stores and successfully positioned the brand as an employer of choice with a broader and more diverse group of candidates.

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