Complete Recruitment Management (RPO).

What is RPO and how does it differ from using traditional recruitment agencies?

Recruitment Process Outsourcing (RPO) is a comprehensive talent acquisition solution where we take responsibility for managing part or all of your recruitment function, not just filling individual roles. Unlike traditional agencies that focus on transaction-based placements, our RPO service provides systematic recruitment processes, technology solutions, employer brand consulting, and ongoing talent market insights. We become an extension of your team, focusing on long-term talent strategies that align with your business objectives while offering more cost-effective and consistent recruitment outcomes.

How quickly can you implement an RPO solution for our company?

Implementation timelines depend on the complexity of your requirements and the service tier selected. Our Modular RPO can be implemented within 2-4 weeks for specific recruitment components, while our Enterprise RPO typically requires 4-8 weeks for comprehensive talent function outsourcing. For Project RPO, we can often mobilise rapidly, within 1-2 weeks to address specific hiring initiatives. During our initial consultation, we'll develop a tailored implementation plan with clear milestones.

Will we need to invest in new recruitment technology to work with your RPO team?

No, our tech-agnostic approach means you don't need to invest in additional recruitment technology. We can work with your existing systems or provide access to our comprehensive technology stack as part of your RPO solution. Our team has expertise across a wide range of recruitment technologies and can recommend the best solutions based on your specific needs and objectives, not technology favouritism. This approach ensures you get the most effective tools without unnecessary technology investment.

How does your RPO service help improve diversity hiring outcomes?

Our RPO service improves diversity hiring through multiple strategies. We conduct thorough analyses of your current recruitment processes to identify potential barriers to diverse candidates. We then implement specialised sourcing strategies to uncover new diverse talent pools, create targeted attraction campaigns, and establish bias-minimising selection processes. Our team provides regular reporting on diversity metrics to track progress, and we can implement specialised diversity add-on services like specialised diversity sourcing initiatives if needed. We tailor our approach to your specific diversity objectives and challenges.

What performance guarantees or SLAs do you provide with your RPO service?

Our RPO services include defined Service Level Agreements (SLAs) tailored to your specific talent objectives. These typically cover metrics such as time-to-fill, quality of hire, hiring manager satisfaction, candidate experience, and cost efficiency. We establish baseline metrics at the beginning of our partnership and set improvement targets based on industry benchmarks and your specific requirements. Our team provides regular performance reporting and conducts quarterly business reviews to ensure we're meeting or exceeding these targets. If SLAs aren't met, we have remediation processes in place including potential service credits.